If you do not have a service center close to you, you can return your watch directly to RESERVOIR. The watch must be packed carefully in a cardboard box and protected by bubble wrap, to which you must add a return voucher that you can find below, and, if possible, the warranty card and a proof of purchase (receipt). The original box is not necessary.

RESERVOIR will notify you when we will receive your watch. A specialized watchmaker will start by doing a general inspection before estimating the cost of the maintenance. After you have validated this assessment, we will inform you of the delay for the reparation, proceed to repair it and then send it back.

In mainland France, a return kit can be ordered to safely return your watch.

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